Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (68) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 387 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 376 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 196 reviews)); "Work from home life is good" ((in 125 reviews)); "Good money if you are good at upselling" ((in 119 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 377 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 182 reviews)); "No training (sink or swim)" ((in 168 reviews)); "The managers have no.formal" ((in 154 reviews)); "horrible upper management." ((in 113 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

ADT reviews

3.0

43% would recommend to a friend

(5,204 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,204 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Jun 16, 2025

Strong brand, great earning potential with the right team

Regional sales manager

Recommend

CEO approval

Business Outlook

Pros

Strong brand recognition and product demand Uncapped commissions with real six-figure potential Supportive local leadership in many regions Great training programs for sales reps Opportunities to grow into upper management

Cons

High turnover in some markets Pressure to meet aggressive monthly quotas Work-life balance can be tough in peak seasons Corporate decisions sometimes slow to support field needs Inconsistent territory performance affects income predictability

3.0

Jun 16, 2025

Great company, hard to work for.

Solutions advisor

Recommend

CEO approval

Business Outlook

Pros

Make schedule with appointments on your own time. Unlimited commission

Cons

8am-8pm availability Not much of a market with so much competition

2.0

Jun 16, 2025

Dead End. Period.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

work from home is available. work/life balance is a plus.

Cons

Not a great fit for motivated, ambitious, or persons interested in challenging themselves and the industry. Management could benefit from additional person-to-person training. Benefits cancelled twice without foreknowlege. Terrible culture of sticks and very small carrots. Advancement opportunities are rare and unremarkable. Poor hires at management.

Viewing 190 - 192 of 5,204 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Inbound Monitoring Representative

Customer Service Dispatcher

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Strong brand, great earning potential with the right team

Great company, hard to work for.

Dead End. Period.

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