Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (68) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 389 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 366 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 196 reviews)); "work from home is good" ((in 132 reviews)); "Good money if you are good at upselling" ((in 113 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 386 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 179 reviews)); "No training (sink or swim)" ((in 161 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 153 reviews)); "horrible upper management." ((in 108 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

ADT reviews

3.0

43% would recommend to a friend

(5,204 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,204 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Dec 16, 2013

Starvation

Sales representative

Recommend

CEO approval

Business Outlook

Pros

you get 80 bucks a week in gas, ipad, unlimited data and cell phone allowance 60 bucks a month. This is a good job to have while your looking for a better job because you can use there resources and you have something to put on your resume.

Cons

As a salesman your like Marty from Glenn Gary always looking for leads. You do not get leads unless you SGL self generated leads which means get your own and then if your lucky the company will give you a few. They usually give them to senior salesman or the managers favorite. Unless you have a good manager they wont fire you, you will quit because your making nothing. And get use to call night make 100 to 200 calls on tuesday nights cold calling.

1.0

Oct 29, 2013

Poor training, Poor Management, unresponsive to requests for help, not willing to come into the 21st Century.

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

There really weren't many good things in my 7 months there.

Cons

No help for new sales reps, a manager who would tell me to ask other sales reps how to fill out paperwork, pricing that was not competitive in the market and an area manager who wouldn't respond to requests for additional help.

1.0

Oct 28, 2013

Not the same, they are not fixing what is broken

Residential resale representative

Recommend

CEO approval

Business Outlook

Pros

My team had good report. I liked my manager. She was the only one who was realistic. She took a lot of heat from upper management.

Cons

I have worked for other alarm companies that were 100% commission that paid vacation and holiday. They ask you to work on holidays and don't pay you. Undercover Boss promised a better vehicle program to look good but in fact most sales people loss money.

Viewing 94 - 96 of 5,204 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Inbound Monitoring Representative

Customer Service Dispatcher

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Starvation

Poor training, Poor Management, unresponsive to requests for help, not willing to come into the 21st Century.

Not the same, they are not fixing what is broken

Jobs at ADT

ADT reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at ADT

ADT reviews FAQs