Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (384) , Customer Service Representative (195) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (68) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 398 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 363 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 204 reviews)); "work from home is good" ((in 123 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 117 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 377 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 183 reviews)); "No training (sink or swim)" ((in 173 reviews)); "horrible upper management." ((in 110 reviews)); "No work life balance if you're sick you basically have to die at work or be fired." ((in 102 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

ADT reviews

Compare reviews

3.0

43% would recommend to a friend

(5,199 total reviews)

Jim DeVries

49% approve of CEO

37% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.9

Culture & values

2.9

Career opportunities

2.8

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Jul 2, 2010

Don't work here

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Name recogintion, basic benefit plan

Cons

Misleading-poor moral-Once the sale is complete they tend to forget about the customer. Corporate Culture-if you don't like it there is alway someone we can hire to replace you

3.0

May 29, 2010

Residential Sales Write Up

Residential sales representative

Recommend

CEO approval

Business Outlook

Pros

If you have a genuine interest of enjoying the company of people in their homes, this is a great opportunity. This commission only opportunity has no financial limitations. If you have great work ethic Monday thru Saturday and are not too arrogant in listening to some of the veteran sales reps, expect to make great money (upward in six figures is very possible for the best). Great 401k plan and insurance for a job that is 100% commission.

Cons

Be prepared to put many highway and city miles on your personal vehicle. They do not provide you with a company car. The greatest challenge is having no salary if you are not a quick learner or starter. It generally takes a rookie rep about 6 weeks before they are released in the field. There is a minimal training allowance that decreases down to 0 around 3 months.

4.0

May 21, 2010

Pretty much average

Process engineer

Recommend

CEO approval

Business Outlook

Pros

- remuneration is good - professional advancement is well supported - Work and private life balance is good - Employees are granted a fair level of flexibility and independence

Cons

- Corporate Strategy less clear - Business Strategy less clear - Career Advancement possibilities limited - High Management fluctuation causing discontinuities

Viewing 5161 - 5163 of 5,199 Reviews

Jobs at ADT

Customer Service Dispatcher

Security Patrol Officer

Customer Service/Call Center Representative

Security Patrol Officer (Job ID 3018903)

Security Patrol Officer

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Don't work here

Residential Sales Write Up

Pretty much average

Jobs at ADT

ADT reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at ADT

ADT reviews FAQs