Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (384) , Customer Service Representative (195) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (68) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 386 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 370 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 197 reviews)); "Work from home is great" ((in 120 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 116 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 376 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 179 reviews)); "No training (sink or swim)" ((in 177 reviews)); "The managers have no.formal" ((in 151 reviews)); "horrible upper management." ((in 108 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

ADT reviews

Compare reviews

3.0

43% would recommend to a friend

(5,199 total reviews)

Jim DeVries

49% approve of CEO

37% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.9

Culture & values

2.9

Career opportunities

2.8

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Aug 10, 2010

Why you may not want to work in Sales at ADT

Sales

Recommend

CEO approval

Business Outlook

Pros

Get a foot in door and learn what you can while they pay you a training salary for 16 weeks

Cons

Lack of training and very little communication

4.0

Aug 7, 2010

Some changes could go a long way

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are great Real world experience in sales Good middle management

Cons

Less than standard commission Vacation and Holiday pay is substandard No bottom up communication Coercive upper management Small rewards for big production

3.0

Aug 4, 2010

Overall good place to work

Residnetial specialist

Recommend

CEO approval

Business Outlook

Pros

Compensation was great when I started there Good home/work balance Great support and education Opportunity is there for those willing to put in the time and effort

Cons

Pay plan changes every year, and over 5 yrs, got progressively worse for the sales staff Too much micro-management, cut out all the excess and let your sales people sell, then compensate them fairly. It's a shame when a sales person in the top 5% nationally is barely making 6 figures. Vacation plan for sales team is a joke. Extremely wasteful in terms of amount of paperwork (inside joke is that ADT stands for Another Dead Tree because of all the paperwork) and sheer volume of unnecessary materials they churn out every year.

Viewing 5155 - 5157 of 5,199 Reviews

Jobs at ADT

Customer Service Dispatcher

Customer Service/Call Center Representative

Security Patrol Officer

Instructional Designer (Job ID 3020645)

Security Patrol Officer (Job ID 3018903)

ADT

ADT reviews

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Why you may not want to work in Sales at ADT

Some changes could go a long way

Overall good place to work

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