ADT reviews

3.0

43% would recommend to a friend

(5,204 total reviews)
avatar

Jim DeVries

48% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,204 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Feb 21, 2011
Recommend
CEO approval
Business Outlook

Pros

Good benefits and good sales training. They will give you all the tools necessary to do a good sales presentation.

Cons

If you don't meet thier sales goals they will take you out of thier lead system. Lots of cold calls, and door knocking (cause you have to have 5 self generated leads a month). They are always hiring new people so the sales floor is always flooded. They expect you to work 50 hours a week.

1.0
Feb 19, 2011
Recommend
CEO approval
Business Outlook

Pros

The Health Benefits are really good and the 401K

Cons

Commission only pay. System packages cost more than any other company. They dont care about keeping their loyal long term customers. High rep turmover its a revolving door, no one cares. They hire Managers from existing sales teams within the same office who already have their favorites/friends that get extra leads under the table. They promote integrity from corporate and high intolerance for retribution believe me its not true. They dont pay enough car allowance for the gas and wear and tear on your vehicle. ########## thats all they care about!

2.0
Feb 9, 2011
Recommend
CEO approval
Business Outlook

Pros

1. ADT has great benefits such as: Medical & Dental Insurance, 401k, Life Insurance, Disability, Paid Vacation. 2. Flexible hours.

Cons

1. When you start you will be paid on training wages that will slowly start to decrease as time goes on. Then after 2 months, all of your paycheck will be based on commission for each sale you make. So if you don't make a sale for a week, you will be paid little or nothing. That's walking on thin ice for a lot of people, including myself. 2. Instead of providing a vehicle for you to drive when you make your calls, you have to drive your own vehicle. So be prepared to put A LOT of miles on your vehicle. 3. Self-Generated Leads(SGL's) are appointments that you create yourself through several methods such as phone calls, door knocking, etc. ADT is very strict on SGL's and you do not make SGL sales, you will be pulled from Telemar (Company Leads) until you make SGL sales.

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Glassdoor has 5,653 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.