Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (68) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 395 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 364 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 190 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 123 reviews)); "work from home is good" ((in 122 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 377 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 178 reviews)); "No training (sink or swim)" ((in 165 reviews)); "The managers have no.formal" ((in 157 reviews)); "horrible upper management." ((in 113 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,208 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,208 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Jul 23, 2011

Decent compensation and benefits, very little opportunity for upward growth

Patrol officer

Recommend

CEO approval

Business Outlook

Pros

Decent employer when it comes to the security industry, ok compensation, good benefits package, interesting job assignements, ability to work armed

Cons

very little opportunity for growth, poor management and representation

4.0

Jul 16, 2011

It is what you put into it

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Good Benefits and Name recognition. Also, Uncapped commisions.

Cons

Must be available all hours and all weekends 8-9 for good commissions High turnover rate. More support for Sales people with install issues.

3.0

Jul 16, 2011

Is a Shame

Core commercial sales representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are good, you can transfer almost anywhere after one year. Has a great reputation, gets you in the door.

Cons

The internal workings hurt the Sales force. I have never worked in a company that treats the Sales force like step children. The base salary is insane for the amount of work you have to put in to get anywhere near Quota. The Sales force has to design the system, make the floorplan, collect the money, make sure the equipment is ordered in a timely manner, make sure installation goes there in a timely manner. Deal with all customer issues, work on 6 different systems to create the job. And when you have time, sell new business.

Viewing 5110 - 5112 of 5,208 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

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ADT

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Reviews by job title

Decent compensation and benefits, very little opportunity for upward growth

It is what you put into it

Is a Shame

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