Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 384 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 360 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 196 reviews)); "This is a great work from home opportunity." ((in 120 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 113 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 376 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 180 reviews)); "No training (sink or swim)" ((in 159 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 151 reviews)); "No work life balance if you're sick you basically have to die at work or be fired." ((in 107 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,209 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,209 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Jan 25, 2012

This position is a "glorified telemarketing" position with some face to face client contact

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

The only positive thing I could say about this "job" is that you learn really fast how poor the sales skills are of your fellow associates. Decent benefit package. Good coffee

Cons

They hire anybody with a pulse and who's had ANY kind of sales training. Even that's questionable. The technical product training and "sales" training are almost non existent. You have to figure most of it our on your own or are suggested by management to get advice from your fellow sales reps, who are about as experienced as you. This is the typical "throw crap against the wall, some sticks, most dont" business. Their compensation package "claims" that you will make $50,000 your first 12 months IF you attain certain sales quotas. (The vast majority of the reps dont / wont make anywhere near that - assuming they stay on for 12 months)

1.0

Jan 25, 2012

My time at Adt was frighting,

Sales representativees

Recommend

CEO approval

Business Outlook

Pros

Benifits in 30 days, thats it.

Cons

Training not organized, thats why turn over is so high.

1.0

Jan 24, 2012

Scam! Run away quickly!

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

The people you work with are nice. Most managers are good people.

Cons

They trick you into getting the job by a sales pitch, they promise you 50k base and that 15 percent of reps make over 80k a year. Actually, reps with any experience make 30k a year and have second jobs that pay hourly. They stay with ADT because of the insurance. They promise you 3 company leads a week, give it to you for the first 2 months then pull them all away and say find your own leads and tell you to work a lead list you have to beg for which is normally 100 percent worthless. They micromanage every part of your day and then make you feel worthless by having conference calls to talk about your horrible day in front of co-workers. The pay is a joke, it is costing me money, wear and tear on my car and I feel like I have been scammed. Also, they hire as many reps as they can so they can make their numbers and don't care about individual numbers.

Viewing 5068 - 5070 of 5,209 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

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ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

This position is a "glorified telemarketing" position with some face to face client contact

My time at Adt was frighting,

Scam! Run away quickly!

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