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      ADT

      Engaged Employer

      ADT reviews

      3.0

      43% would recommend to a friend

      (5,211 total reviews)
      avatar

      Jim DeVries

      47% approve of CEO

      36% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.2

      Compensation and benefits

      2.9

      Work/Life balance

      2.8

      Culture & values

      2.8

      Career opportunities

      2.7

      Senior management

      ADT has an employee rating of 3.0 out of 5 stars, based on 5,211 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      1.0
      Jun 12, 2011

      Not the six figure income promised. Just look in the parking lot. Not even management drives nice cars.

      Core commercial sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Name recognition, although primarily geared toward residential, creates wrong perception that all we do is residential.

      Cons

      Low pay. Promote sales people from Small Business to manage Commercial team, therefore they cannot help anyone with anything. IT cannot integrate all of their systems due to disparate software systems required by many acquisitions. Basically, you waste valuable time in front of a computer instead of customers. So much minutiae prevents the very sales activity management wants, thus you cannot make the money you could if we were nimble and efficient. Install management and sales management at odds constantly so it's a fight to get your jobs done without customer dissatisfaction.

      2.0
      Jun 9, 2011

      sucks

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have good vision and dental benefits, PTO, holiday pay, and tuition reimbursement. They also are good about giving you the days off you want as long as it's months in advance. So know your plans for the year

      Cons

      They have horrible performance based pay bonuses and make it harder each year to earn them. I started off getting the highest bonus on my third month working there and had little or no bonus after working there for 4 years. No advancement within unless you kiss butt no matter how good your performance is

      2.0
      May 26, 2011

      Micro-Managed

      Collector
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary is in line and ok.

      Cons

      Micro-Managed, robotic, and degrading atmosphere, therefore, high turnover.

      Viewing 5056 - 5058 of 5,211 Reviews
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      Glassdoor has 5,661 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.