Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 382 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 373 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 192 reviews)); "Work from home is great" ((in 128 reviews)); "Good money if you are good at upselling" ((in 115 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 382 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 187 reviews)); "No training (sink or swim)" ((in 167 reviews)); "The managers have no.formal" ((in 152 reviews)); "horrible upper management." ((in 110 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.1

43% would recommend to a friend

(5,217 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Ratings by demographic groups

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ADT has an employee rating of 3.1 out of 5 stars, based on 5,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

3.0

Aug 29, 2024

Pay

Technician

Recommend

CEO approval

Business Outlook

Pros

Decent hourly for what you do

Cons

A lot of pay is not forthcoming

3.0

Aug 29, 2024

A sense of humor is required...

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

What makes ADT special to me are the employees. Many of them are real, earthy, technical-minded, and friendly as they have come from other places to be there. Their training seems to be first-rate and very well thought out to be tested in live exercises. I give credit to the HR department for picking up good people to be there and the Training Department for preparing everyone for the ride. The benefits of working at ADT are good and standard from an old-school perspective: 401k + match, Medical, Vision, and supporting HSA. I think the pay and commissions are decent, but one should keep their own spreadsheet of their sales if they are in that business. Thinking of the 401k, the support from Fidelity is really good and they have a sweet selection of funds to invest in from very conservative to adventurous such as the Large Cap Growth Pool A which is making 35% YTD (2024).

Cons

The upper management decision process removes the shine from this company. For instance, this year the company laid off parts or whole swaths of departments without any notice or warning. One might have surmised there were problems, but nobody said that was coming. The other

4.0

Aug 29, 2024

Good compensation

Project manager

Recommend

CEO approval

Business Outlook

Pros

Working with talented professionals and partners

Cons

none really to mention at this time

Viewing 502 - 504 of 5,217 Reviews

Jobs at ADT

Order Processor (Job ID 3020940)

Sales Representative (Job ID 3020444)

Sales Representative (Job ID 3020441)

Residential Sales Representative (Job ID 3020654)

Sales Representative (Job ID 3020536)

ADT

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A sense of humor is required...

Good compensation

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