Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 400 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 368 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 198 reviews)); "Work from home is great" ((in 124 reviews)); "Good money if you are good at upselling" ((in 109 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 382 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 180 reviews)); "No training (sink or swim)" ((in 164 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 159 reviews)); "horrible upper management." ((in 112 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

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ADT

ADT reviews

3.0

43% would recommend to a friend

(5,213 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,213 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Sep 27, 2012

good job, good benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good benefits, nice people, 40 hours/week

Cons

rude customers, have to work holidays

2.0

Sep 24, 2012

No promotional opportunities due to the "good old boys" syndrome

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Good insurance and reasonable salaries compared to other similar companies. Air conditioned offices, coffee if you are early to the break area

Cons

no ability to get promoted if you are doing a great job in your current position, Many years of dissapointment as I was told to keep up the great work, but never given the opportunity to be successful at another internal position

3.0

Aug 28, 2012

Needs better management

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

Offers career opportunities and good benefits

Cons

needs better training and upper level management. company constantly purchases from other alarm companies but never knows how to handle what they have taken on..

Viewing 5011 - 5013 of 5,213 Reviews

Jobs at ADT

Customer Service Dispatcher

Inbound Monitoring Representative

Customer Service Dispatcher (Job ID 3016427)

Inbound Monitoring Representative

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good job, good benefits

No promotional opportunities due to the "good old boys" syndrome

Needs better management

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