Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 378 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 370 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 195 reviews)); "work from home is good" ((in 122 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 115 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 384 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 182 reviews)); "No training (sink or swim)" ((in 162 reviews)); "The managers have no.formal" ((in 155 reviews)); "horrible upper management." ((in 109 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,214 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ADT has an employee rating of 3.0 out of 5 stars, based on 5,214 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

3.0

Oct 2, 2013

short and sweet

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

Good company name helps get your foot in the door

Cons

Prices are too high. There is a fragmented local management structure and little support or product training. Company appointments were few and unqualified.

1.0

Sep 10, 2013

Stressful Environment

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

The benefits is the only thing good they got going for them. Coworkers were friendly and was eager to help when needed.

Cons

ADT is a very unorganized company you would not think that due to it being one of the world's largest security establishment. The training they provide is just awful it's only 4 weeks of training and they only teach you the basic stuff which does not prepare you when it's time to go out on the floor and then all hell breaks loose!..The pay is low for the amount of work you are required to do. All they care about is productivity, how many calls you are taking per hour depends on if you will keep your job or not they required 14-15 calls per hour which is very hard to keep up when you were dealing with some many different situations that required more time than others. The environment is very stressful and draining. I was fired because of my calls per hours which was not fair because I tried to provide the best customer service that included going above and beyond.

2.0

Aug 7, 2013

Medium-Fair

Emergency dispatch operator

Recommend

CEO approval

Business Outlook

Pros

Co-workers, relaxed environment, casual dress code, flexible shifts.

Cons

Not enough overtime, Not as professional, very laid back, human resource complaint issues not taken seriously, favoritism.

Viewing 4981 - 4983 of 5,214 Reviews

Jobs at ADT

Business Sales Representative (Job ID 3020568)

Service Technician (Job ID 3020458)

Residential Sales Representative (Job ID 3020769)

Sales Representative (Job ID 3020295)

ADT

ADT reviews

Company ratings over time

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Reviews by job title

short and sweet

Stressful Environment

Medium-Fair

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