Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 382 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 373 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 192 reviews)); "Work from home is great" ((in 128 reviews)); "Good money if you are good at upselling" ((in 115 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 382 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 187 reviews)); "No training (sink or swim)" ((in 167 reviews)); "The managers have no.formal" ((in 152 reviews)); "horrible upper management." ((in 110 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

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ADT

ADT reviews

3.1

43% would recommend to a friend

(5,217 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,217 reviews)

Ratings by demographic groups

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ADT has an employee rating of 3.1 out of 5 stars, based on 5,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

5.0

Sep 6, 2024

Great bennys great leadership

Sr.specialist

Recommend

CEO approval

Business Outlook

Pros

autonomous remote work with great work life balance

Cons

There is a lot of traveling this role while not really a con. It can become old.

1.0

Sep 5, 2024

Stay Away

Residential installer

Recommend

CEO approval

Business Outlook

Pros

Lots of overtime. Company vehicle.

Cons

Too much mandatory Overtime Underpaid/overworked Work/Life Balance Upper management looks at techs, as beneath them.

1.0

Sep 5, 2024

Look elsewhere

Technician

Recommend

CEO approval

Business Outlook

Pros

Salary isn't bad if you can deal with the rest

Cons

Everything else. Extremely poor management. No leadership but TONS of micromanagement. You're always just a number and you're reminded and threatened weekly that you are easily replaced

Viewing 493 - 495 of 5,217 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative (Job ID 3020722)

Customer Service Monitoring Representative

Customer Service Monitoring Representative (Job ID 3020723)

Security Patrol Officer

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