Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 410 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 362 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 200 reviews)); "Work from home is great" ((in 126 reviews)); "Good money if you are good at upselling" ((in 120 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 379 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 177 reviews)); "No training (sink or swim)" ((in 167 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 151 reviews)); "horrible upper management." ((in 111 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,215 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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ADT has an employee rating of 3.0 out of 5 stars, based on 5,215 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

2.0

Jul 17, 2014

One big mess

Residential sales representative

Recommend

CEO approval

Business Outlook

Pros

Good people to work with non-management

Cons

managers have no ethics when it comes to handing empolyees

3.0

Jul 14, 2014

High Volume Sales Rep with 3.5 years experience

High volume sales representative

Recommend

CEO approval

Business Outlook

Pros

Flexibility of schedule, compensation, health/dental/401K benefits.

Cons

Poor customer service, High competition with indirect dealers of ADT and other competitors, technology seemingly falling short of growing demand, several factors effect your sales which can sometimes be out of your hands (technicians, customer service, billing, etc) which lead to poor customer experiences.

2.0

Jul 13, 2014

Sales

Existing business sales representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are fine, 401k is fine The main corp training given to sales reps is fine but beyond that you are on your own. Flexible hours though demands are extremely high

Cons

100% commission that is seldom correct. Pay on close which can be weeks out at a time meaning you work all week and make no money. You use your own vehicle to drive and are only paid 15/c a mile which hardly covers gas, to give you an idea i do about 400 miles a day. Policies change randomly and are poorly explained.

Viewing 4936 - 4938 of 5,215 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative (Job ID 3020722)

Customer Service Monitoring Representative (Job ID 3020723)

Security Patrol Officer

ADT

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One big mess

High Volume Sales Rep with 3.5 years experience

Sales

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