Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 392 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 372 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 199 reviews)); "Work from home life is good" ((in 121 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 116 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 378 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 180 reviews)); "No training (sink or swim)" ((in 174 reviews)); "horrible upper management." ((in 109 reviews)); "No work life balance if you're sick you basically have to die at work or be fired." ((in 104 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.1

43% would recommend to a friend

(5,217 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ADT has an employee rating of 3.1 out of 5 stars, based on 5,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

3.0

Dec 23, 2013

Great home/work balance, but 100% commission structure. Have to build up account base quickly to make a decent income.

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

Can just about create your own schedule.

Cons

Can go weeks without making any money.

2.0

Dec 16, 2013

Starvation

Sales representative

Recommend

CEO approval

Business Outlook

Pros

you get 80 bucks a week in gas, ipad, unlimited data and cell phone allowance 60 bucks a month. This is a good job to have while your looking for a better job because you can use there resources and you have something to put on your resume.

Cons

As a salesman your like Marty from Glenn Gary always looking for leads. You do not get leads unless you SGL self generated leads which means get your own and then if your lucky the company will give you a few. They usually give them to senior salesman or the managers favorite. Unless you have a good manager they wont fire you, you will quit because your making nothing. And get use to call night make 100 to 200 calls on tuesday nights cold calling.

3.0

Dec 13, 2013

I had a great experience at ADT. Great company great people, but i looking for more of a challenge.

Data entry agent

Recommend

CEO approval

Business Outlook

Pros

Its a great company to work for, the are the leading security company.

Cons

Nothing comes to mind at the moment.

Viewing 4828 - 4830 of 5,217 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative (Job ID 3020722)

Customer Service Monitoring Representative (Job ID 3020723)

Security Patrol Officer

ADT

ADT reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great home/work balance, but 100% commission structure. Have to build up account base quickly to make a decent income.

Starvation

I had a great experience at ADT. Great company great people, but i looking for more of a challenge.

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