ADT reviews

3.1

43% would recommend to a friend

(5,218 total reviews)
avatar

Jim DeVries

48% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.1 out of 5 stars, based on 5,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Mar 23, 2014

Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love my managers style and his patient nature.

Cons

They are changing to pay on close! Not good!

1.0
Mar 21, 2014

Residential sales

Recommend
CEO approval
Business Outlook

Pros

Reasonable health insurance . Can't think of anything else.

Cons

. As a straight commission rep, you are expected to handle billing, install and customer service issues at no pay. Why hire a salaried employee when you can force these duties on a straight commission rep ? You are required to work all Saturdays, and attend mandatory meetings and training at no pay. Against the law by the way. This was a decent company when under Tyco ownership. New ADT management has no concept how to run a sales organization. Sales positions are the lowest paid positions in the company and you are treated as such. Company direction changes almost daily as does your comp plan.One failed plan followed by another. Most reps last 6 months. If you are considering this company, ask yourself why do they have over 900 job openings ? This is not a job. This is Amway. Run.

3.0
Mar 20, 2014
Recommend
CEO approval
Business Outlook

Pros

The Knoxville location was purchased by ADT in 2010. Management was retained from the company they bought so the environment is a little better that other locations in the United States. They provide ongoing soft skills training programs.

Cons

A couple of years ago they received a grant to hire hundreds of new employees for this location. The result was working with people who were less than productive. People were assigned to different desks every day resulting in bug problems. Instead corporate addressing the cause, responsibility was placed on all employees to control the problem.

Viewing 4762 - 4764 of 5,218 Reviews

Glassdoor has 5,669 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.