ADT reviews

3.0

43% would recommend to a friend

(5,215 total reviews)
avatar

Jim DeVries

47% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,215 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Oct 26, 2024
Recommend
CEO approval
Business Outlook

Pros

This is an uncapped all-commission job. You may pull in about 60k your first year if you have no sales experience. It will grow over time. Schedule flexibility is good. If you need personal time for a lunch or Dr. appointment, it's easy to block it off and take it. You get paid on the number of installed sales you make in a month, so once you get the hang of it you get paid well. Need more money? Talk to more people and create more opportunities. More opportunities, means more sales, means more money. You have to treat this business like you would your own business. The company rewards and celebrates you for exceeding your goals, and the goals are not unreasonable. ADT works hard to give as much training and in-person mentoring as possible to make you great.

Cons

The biggest challenge is: you have to accept and embrace the daily grind. Before you become a well-paid top producer, you have to become an average producer. Before you become an average producer, you'll have to work hard to learn the ropes. Yes you have to do cold calls on the phone and in person. Yes you have to be rejected. That's the game. Get in networking groups as fast as you can. If you clam up when conversations get tense--as they sometimes do when talking about pricing--then this will be a hard and maybe an impossible job for you. Your weekly pay will not be stable like a salary job. You have to expect you'll have a week here and there with no sales and no $$. You plan for this by always having a surplus, so don't spend all your kick a** paychecks, keep some in the bank for a few weeks you don't expect. Again, treat this job as if it were your own. Some weeks you get paid well, other weeks, you may have to tighten your belt.

4.0
Oct 25, 2024

Good company

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Uncapped commission Hybrid remote office work

Cons

Must be able to self motivate to be successful.

1.0
Oct 23, 2024
Recommend
CEO approval
Business Outlook

Pros

a lot of PTO time that could be accumulated

Cons

back to back outbound calls. the employers don't care about the staff's wellbeing; the matrics are wats most important to them. horrible work culture!

Viewing 442 - 444 of 5,215 Reviews

Glassdoor has 5,666 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.