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      ADT

      Engaged Employer

      ADT reviews

      3.0

      43% would recommend to a friend

      (5,215 total reviews)
      avatar

      Jim DeVries

      47% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      ADT has an employee rating of 3.0 out of 5 stars, based on 5,215 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Reviews by job title

      5K reviews
      2.0
      Oct 29, 2024

      Not what it used to be

      Small business security specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company takes care of its employees in benefits department. Very well-organized training. Reasonable and knowledgable management locally. Decent group of people all around.

      Cons

      There are no leads. NONE. Told that National average is 4-6/month. I am at end of month two, and there have been zero (not an exaggeration. Nil. Nada. I received a couple of strays re-assigned to me from the manager, but none from the company). I had this same job 15 or so years ago, and it was completely different. Phone would ring several times/week with company set appointments, and your main job was to close and upsell when appropriate. Self-generated leads were the gravy. Now this is entirely turned on its head, and is not sustainable. Meanwhile, ADT expects you to be door knocking and other cog-in-the-machine activities (which are unpaid, of course, so mainly for the benefit of the company long term). Not what was promised, and certainly not what I signed up for. Do not expect this to be a long tenure.

      3.0
      Oct 28, 2024

      ADT

      Scheduler
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, pto, day shift, remote

      Cons

      Micro manager, they don't really care about you

      Viewing 439 - 441 of 5,215 Reviews
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      Glassdoor has 5,666 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.