ADT reviews

3.0

43% would recommend to a friend

(5,199 total reviews)
avatar

Jim DeVries

49% approve of CEO

37% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

High earning potential, flex hours

Cons

High pressure, employee turnover, can also be long hours

1.0
Mar 5, 2026

Not great

Recommend
CEO approval
Business Outlook

Pros

Not worth the trouble and time

Cons

Horrible help and not delivered training correctly

2.0
Mar 4, 2026

More sales less service

Recommend
CEO approval
Business Outlook

Pros

Company vehicle. Good teammates. Good pay.

Cons

Job has become a lot less about fixing problems and taking care of existing customers and a lot more about getting in and out as quickly as possible. No more can we spend the time needed to keep us from being needed again. More emphasis on selling new equipment instead of fixing what they have. Not accountability in terms of installing as long as you have sold more than the customer needs.

Viewing 34 - 36 of 5,199 Reviews

Glassdoor has 5,648 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.