ADT reviews

3.0

43% would recommend to a friend

(5,211 total reviews)
avatar

Jim DeVries

47% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,211 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Medical and prescription drug, dental and vision insurance 401(k) match, and tuition reimbursement programs Parental leave Paid time off Family support benefits

Cons

No Overtime inconsistent management demanding work schedules low pay compared to industry standards poor customer service training

3.0
Feb 21, 2025

ADT

Recommend
CEO approval
Business Outlook

Pros

You will help to protect lives!

Cons

Was laid off with no notice.

4.0
Feb 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people you work with. Will learn to sell very well. No excuse mentality. If you like to hunt ..go get it period. The money is there.

Cons

Some of the customer service can improve. There is a lot put on sales reps to "take care of their customers"...but it would be better if you could get more help from management in that regard

Viewing 316 - 318 of 5,211 Reviews

Glassdoor has 5,661 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.