Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has been stable over the past 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the pros of working at AAA Club Alliance according to real employee reviews?

"Good benefits early on that continue to grow and accrue" ((in 63 reviews)); "Pay is decent" ((in 34 reviews)); "Great people to work with" ((in 34 reviews)); "Work life balance is good" ((in 17 reviews)); "Good training for all new and current employees." ((in 16 reviews))

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Upper management continues to keep tight grip around individual and branch sales, when in a community like mine, our customers are regulars and are not able to spend so much money on a membership." ((in 21 reviews)); "Some managers need to learn how to speak to people" ((in 19 reviews)); "Goals are hard to achieve and you bonus is based on hard to achieve numbers." ((in 8 reviews)); "No room for advancement in Ohio" ((in 8 reviews)); "Management, Bad Morale, Unattainable quotas." ((in 6 reviews))

What are employees saying about AAA Club Alliance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance layoffs and their outlook for job security at AAA Club Alliance in 2026.

AAA Club Alliance reviews

3.3

49% would recommend to a friend

(584 total reviews)

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

584 reviews

1.0

Jun 16, 2025

Focuses on the Dollar

Sales manager

Recommend

CEO approval

Business Outlook

Pros

At times good travel discounts

Cons

Toxic upper management, Bait and Switch, Sales way before focus on Service, Takes advantage of Seniors.

5.0

Jun 10, 2025

Strong Training Program and Company Culture

Retention specialist

Recommend

CEO approval

Business Outlook

Pros

Excellent learning experience for beginners, always available overtime, and many benefits like school tuition reimbursement. Many Remote positions became permanent after COVID.

Cons

Stressful, high-volume call center, handling both outbound and inbound calls. When I started, the company culture still had a lovely, traditional, family-style feel, but many of its systems and processes were outdated. While improvements were underway when I left, they were still catching up compared to other call centers.

AAA Club Alliance Response

11mo

We appreciate hearing that you have enjoyed the benefits and training AAA has provided to Associates. We do offer mental health support through our employee assistance program as well as individuals can use one of our health plans to find a mental health provider in network in their region, we will share your feedback with our benefits team to ensure those offerings are communicated to Associates.

4.0

Jun 4, 2025

Good Company

Admin. assistant

Recommend

CEO approval

Business Outlook

Pros

Management is easy to work for.

Cons

There are yearly raises but no bonuses

Viewing 31 - 33 of 584 Reviews

Jobs at AAA Club Alliance

Associate Retail Travel Agent

AAA Associate Retail Travel Agent

Retail Sales Associate

Associate Retail Travel Agent

Associate Retail Travel Agent