AAA Club Alliance reviews

3.3

49% would recommend to a friend

(584 total reviews)
avatar

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

584 reviews
2.0
Jul 3, 2025

Culture is sad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A paying job but the pay is not fair and not based on merit even though they will tell you it is

Cons

Incompetent management everywhere says they care but will brush things under the rug because they don't want to deal with it and toxic positivity if you complain you will be targeted, drink the cool aid or get out

4.0
Jun 26, 2025

Great benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health insurance, Dental, and Eye. 401k. Free Premier Membership. Tuition reimbursement.

Cons

No dedicated maternity leave. Must use PTO and short term disability

avatar
AAA Club Alliance Response
11mo
Thank you for taking the time to leave a review about AAA Club Alliance. As a company, we work to provide excellent benefits to our Associates which includes health coverage, tuition reimbursement, paid time off plus one volunteer day off per year, and so much more. We also do provide paid parental leave for full-time Associates following the birth, adoption, or foster placement of a child under 18 years old. As a current Associate, we encourage you to reach out to your Supervisor or MyHR with any questions you may have regarding this benefit.
2.0
Jun 19, 2025

Members First, Employees Never

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great coworkers Good community volunteer opportunities OK benefits Good work/life balance depending on manager and role

Cons

This company’s culture is what the world told you corporate work would be like: performative, male-dominated and boring. -Frequent large layoffs, often silently -High turnover -Lots of office politics -VERY siloed -VERY slow speed to market, expect to work on the same project for a long time -Required to work in office just to sit on virtual calls all day -No formal maternity leave benefit -Limited upward mobility opportunities Out of touch & Poor leadership: You will only hear from the CEO and execs on PR written emails and scripted quarterly town hall livestreams. Questions are submitted and handpicked, it comes off as out of touch and full of buzzwords. Even the company intranet focuses more on the member than the employee. Buzzwords without action: Leadership talks a lot about innovation and AI but technology isn’t set up with the basics. Reporting is a mess and development teams are inexperienced and unpolished. Pay doesn’t match the market: Salaries are on the low side, and working in Wilmington means extra taxes and parking costs, while upper management parks for free.

avatar
AAA Club Alliance Response
11mo
While we’re disappointed to hear about your experience, we appreciate your feedback. We work to provide our Associates the support they need through our robust benefit program while also keeping Associates informed through our internal newsletter and internet site. We will share your feedback with our Leadership team.
Viewing 28 - 30 of 584 Reviews

Glassdoor has 614 AAA Club Alliance reviews submitted anonymously by AAA Club Alliance employees. Read employee reviews and ratings on Glassdoor to decide if AAA Club Alliance is right for you.