when the customer reported a sever application performance issue. how can you handle this scenario?
Support Escalation Engineer Interview Questions
47 support escalation engineer interview questions shared by candidates
Detail every aspect that you know about Exchange Online and Hybrid Deployments - dive as deep as possible. -Then we will break this down with scenarios and test your ability to investigate and troubleshoot.
Why do you want to work for Microsoft?
Did not expect questions of development level for support
What makes you to change companies.
are you able to be on shift basis? did you do that before?
Troubleshooting steps for a complicated problem.
Explain all the steps involved in the hybrid configuration wizard
Tell about a failure in your previous work
They ask about TCP/IP SSL IPSEC in depth
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