Service Desk Engineer Interview Questions

201 service desk engineer interview questions shared by candidates

Tell me something about Empired. Previous work experience Trouble shooting questions such as: What would be do if someone says that their internet is not working in a workplace environment? How would be solve if a dual monitor setup is not working ? Tell me what you know about IITL. What is the difference between incident and request? Active Directory troubleshooting questions
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Service Desk Engineer

Interviewed at Empired

3.5
May 13, 2020

Tell me something about Empired. Previous work experience Trouble shooting questions such as: What would be do if someone says that their internet is not working in a workplace environment? How would be solve if a dual monitor setup is not working ? Tell me what you know about IITL. What is the difference between incident and request? Active Directory troubleshooting questions

Customer Management scenario based questioning Technical Questioning based on customer faults. Technical Scenario based Questioning Technical Basic Questioning Questions on checking familiarity with different systems being used in routine work
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Service Desk Engineer

Interviewed at Nasstar

3.5
May 16, 2024

Customer Management scenario based questioning Technical Questioning based on customer faults. Technical Scenario based Questioning Technical Basic Questioning Questions on checking familiarity with different systems being used in routine work

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Glassdoor has 201 interview questions and reports from Service desk engineer interviews. Prepare for your interview. Get hired. Love your job.