Previous Work Experience and culture. Questions about technical knowledge. HR manager Round.
Service Desk Engineer Interview Questions
201 service desk engineer interview questions shared by candidates
about your studies only what you have studied till now
Self introduction and to speak on some choosen topics . They provide training after that there will be another assessment
basic electronics questions
The question was about my previous work experience.
General Technical Knowledge. They do not want you to bs. If you dont know an answer, dont be afraid to say you dont, but also throw in that you would goggle it to find the answer. They want to knkw you are self-sufficient since there is no training.
The following topics were covered: - A few questions on routing protocols (BGP,OSPF) - VTP - STP... unfortunately the guy (a lead from the support team) asking questions didn't know how a root bridge was selected. - basic Linux commands
How to fix an outlook issue?
How do you earn trust and build rapport with the end-user on the other end of the line?
How would I manage aggressive users.
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