Do you understand the importance of SLA's
It Desk Interview Questions
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Difference between ipv4 ipv6
Why service desk?
How does a vpn work?
- Why Unisys
I'd rather not say either way
Tell me a time when you have had to deal with difficult customer.
1) Self Introduction 2) How can I troubleshoot a BSOD error that occurs while using Outlook? 3)How do you prioritize and handle multiple support tickets simultaneously? 4) How do you troubleshoot a computer that won't connect to the network?
What is the protocol associated with the port number 443?
Difficult situation I was in.
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