It will be random question
Customer Support Associate Interview Questions
759 customer support associate interview questions shared by candidates
If this kind of situation happened, what will be your answer? Basic questions about the past experience.
What did you like best about your old job? Where do you see yourself in 2 years?
What experience do you have with explaining complicated technology to customers?
What are your strengths that will help you excel in this role?
Why HubSpot?
Round 1: 1) If you don't have to work what would you do with the time? 2) Tell me about a time when you failed and what you learnt from it 3) What does customer support mean to you and tell us a time when you went above and beyond to support a customer 4) What is your favourite app on your phone and how would you describe it ot someone who has never used it before? Round 2 1) What led you to start searching for a job 2) What do you know about Hubspot 3) What do you know about this role? 4) What would you say are your strengths and weaknesses 5) Describe a time when you had to deal with a difficult customer 6) What do you know about Inbound Marketing
Tell me about a time when you tried something and failed?
What’s your availability. Describe yourself.
Explain a time that you dealt with an upset customer. How did you handle the situation?
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