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Customer Support Associate Interview Questions

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759 customer support associate interview questions shared by candidates

Phone Interview 1) What interest you to join Hubspot? 2) What do you know about Hubspot and Inbound marketing? 2) Describe a difficult situation you had to deal with? 3) What are your strengths relevant to this role? 4) What is one of your weaknesses? 5) What can we teach you and think that we need to fill you on? 6) Why are you looking to leave your current company? 7) What is your current salary and what are your salary expectations? 8) What do you think will be your job roles and responsibilities at this role? Demo Session and Role Play Additional Interview Questions 1) Name a difficult situation you had to deal with and how did you overcome that 2) Why are you applying for a customer-facing role like this? 3) How does this role fit within your long term career goals? 4) Describe a time where you had to pick up a difficult concept. 5) What are you looking forward to the least about this role? 6) What would be an ideal situation if you’ve overcome that? 7) What is the most critical feedback you’ve gotten? 8) What is the most critical feedback you’ve given yourself?
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Associate Customer Support Specialist

Interviewed at HubSpot

3.4★
Mar 24, 2019

Phone Interview 1) What interest you to join Hubspot? 2) What do you know about Hubspot and Inbound marketing? 2) Describe a difficult situation you had to deal with? 3) What are your strengths relevant to this role? 4) What is one of your weaknesses? 5) What can we teach you and think that we need to fill you on? 6) Why are you looking to leave your current company? 7) What is your current salary and what are your salary expectations? 8) What do you think will be your job roles and responsibilities at this role? Demo Session and Role Play Additional Interview Questions 1) Name a difficult situation you had to deal with and how did you overcome that 2) Why are you applying for a customer-facing role like this? 3) How does this role fit within your long term career goals? 4) Describe a time where you had to pick up a difficult concept. 5) What are you looking forward to the least about this role? 6) What would be an ideal situation if you’ve overcome that? 7) What is the most critical feedback you’ve gotten? 8) What is the most critical feedback you’ve given yourself?

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