What did you like best about your old job? Where do you see yourself in 2 years?
Customer Support Associate Interview Questions
759 customer support associate interview questions shared by candidates
Tell me about a time you disagreed with a manager.
Why do u want to work here
1. How would you troubleshoot a tv that was not powering on?
You walk into a room and a light does not turn on. How do you go about fixing this?
How would I troubleshoot an email issue?
Backgrounds, what you expect for the job, language skills.
Round 1: 1) If you don't have to work what would you do with the time? 2) Tell me about a time when you failed and what you learnt from it 3) What does customer support mean to you and tell us a time when you went above and beyond to support a customer 4) What is your favourite app on your phone and how would you describe it ot someone who has never used it before? Round 2 1) What led you to start searching for a job 2) What do you know about Hubspot 3) What do you know about this role? 4) What would you say are your strengths and weaknesses 5) Describe a time when you had to deal with a difficult customer 6) What do you know about Inbound Marketing
Tell me a time your team had fallen behind on the inbound workload, what did you do to motivate them?
What was the biggest criticism you have received?
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