Wise interview questions

First a test with 2 fake emails in which you have to answer as a customer service representative then interview by zoom with one of the team leaders at the offices in budapest

pairing interview was real good and the people I met there was perfect, The system design interview was very amateur and unprofessional. asking about customer experiences to gather the requirements and you may end up being redirected the same question to you (the question was should the experience be immediate synronous or async with notification is acceptable here), when I heard that I wanted to say depends... but I swallowed it. so unmature.