Wise interview questions

I applied online and received an initial interview request from a recruiter. I initially interviewed with two would be co-workers and on the following week I received a "We were impressed with your initial interview and are excited to move forward with the interview process" message. Then, an interview with would be manager was scheduled. It went well and positive feedback was provided. Or so I thought. Interviews felt very general and informal. In the end, the reason why I was rejected was never even mentioned on the job description or referred to during the interviews, especially because it wouldn't have been on my resume. In the end, it was a disappointing hiring process and it felt like a waste of time. During the final interview, I got told the entire decision was up to the hiring manager alone and it seemed to disregard initial feedback. Underlying biases likely played a role on the decision and a let's find something wrong with this candidate that we haven't even spoke about or mentioned on the job description likely took place. As interviews are still very general and the hiring decision is up to one individual, they are not really looking for the best candidate, but one that looks like they do. For example, management/senior roles within the company tend to share the founders nationality, how diverse is that? TransferWise portrays itself to be a global company with messages such as money without borders, but we don't want to work with you if you don't look like us? Regardless if you share our company culture and values? Customer service roles are seen to be lower level within this company and are the only ones with a specific salary figure on the job description. TransferWise pays considerably below market rates although it offers great benefits. Based on my overall experience and research, I do not recommend as a future employer as it appears that this company portrays a public image that does not match their own reality.

After submitting my CV I was invited to make a test. It consisted of resolving mock emails to reply to using FAQ pages and there was a typing test as well. There were an interview in the office and another one later on. I was given a tour in the office and the interview was rather a nice conversation. With a few tricky questions. :) I liked that the interviewers were other Customer Support Associates/Team Leads. My future colleagues to be. They knew all about the role and what would make a good applicant, they were also really nice. The second round after a few days were with a Lead Team Lead, where we reviewed the results of the previous interview and discussed more about the role, the company and me.