Wise Customer Support interview questions

The process was very pretty smooth as I applied for the job online and then received a screening call. I got to take a home test, which was pretty easy and similar to your typical support-related jobs. The first round was good, as well, as they guided me through the whole process and were very nice. The Final round was with two department heads, and I had covid, but I appeared in the interview and gave my best. I was convinced that I would get the offer as they asked questions about relocating, and in the end, after waiting for a few days, I got the rejection email, but they were kind enough to set up a call to give feedback since I went all the way till the last round. The feedback I received on the call was that I didn't look motivated for this job I told them I'm highly motivated but I guess that COVID-19 effect they were able to see that on my face during the interview.