I applied online. I interviewed at Wise (Tallin) in Jan 2022
Interview
Just a Video and Email responding to the question. Won't interact with People. That's quite hard to convey our messages. you will get only one chance to complete your video assessment and 20 min for each email question.
Interview questions [1]
Question 1
I'm looking at the Wise card and will be travelling. What will be the transaction fees when spending with the card and are there any limits to the amount I can spend? How many times in a month I can get money from a bank ATM for free and what is the cost after the limit?
Hello there! How do I get and activate a Wise digital card? Can you please tell me the steps? I'm also interested to have more than one card and using them for online purchases. Do they work with Apple Pay as well, meaning that I could use them with my phone? Btw, I live in Iceland, if that makes any difference. Thanks a lot!
I'm looking for a solution to pay for my bills every month from my personal Wise account. I'd like to avoid the hassle of setting up the transfers each month. Is it possible to have the payments deducted automatically from my account every time? If yes, what do I need to do?
On average how many cases per hour did this agent handle in a day during the last week of June(28.06 - 03.07)?
If the expectation is 6 contacts per hour (CPH) across all channels combined, which forms of communication could use some more attention from this agent? What could help them improve?
You will be given a Graph for reference
I applied online. The process took 3 weeks. I interviewed at Wise (Singapur) in Aug 2021
Interview
Online Application
Hirevue Interview where you answer five questions on a virtual platform
(Make sure you do research on the company and offerings before the following stages)
Interview with team lead and member of team
Interview with global department lead
I applied online. I interviewed at Wise (Tallin) in Mar 2021
Interview
5 webcam questions through a skype-esque program with 30 seconds to prepare and 3 minute answer and 5 customer e-mails to reply to, in order to prove proficiency of being a customer support, no human contact was required
Interview questions [1]
Question 1
biggest mistake and what i learned from it, name a way how you have gone out of your way to help someone