The process took 1 week. I interviewed at Verizon (Carmel, IN) in Jan 2011
Interview
I was first contacted by an Indian recruiter called Collabra by a guy named Abhijeet Kashyap. After collecting my information, he set up an interview with the store manager for early the next week. When I arrived, they informed me the store manager was out of town, and the assistant manager took me back for an interview. He was very impressed with the way I dressed and my resume, and kept saying how I made a great first impression. He then asked me to tell him about myself, then asked if I knew much about the position, and then followed up on any points i missed from the recruiter. I told him I had to be out of town for about 6 days, and he said it wasn't a problem, even though it was a 90 day temp position. He then followed up by saying that I most likely had the job and that I was the top candidate. I never received a follow up call or email confirming or declining my employment. I figured that maybe the store manager picked someone else due to the fact that i would b gone for the 6 days. Either way, I was glad I did not get the position, because after googling "Collabra" I discovered that the outsourced temp agent was super shady and repeatedly late (sometimes 3 or more weeks behind) on payment to their temp employees. Very strange that Verizon uses them for most their temp greeters, when they could easily handle the temp services with either themselves or a more credible agency.
I applied online. The process took 1+ week. I interviewed at Verizon (Little Rock, AR) in Feb 2011
Interview
It started with me receiving an email telling me to schedule my first phone interview. I did, it was basically just going over things I put on my application along with a few generic interview questions. After that, I had another phone interview where they asked me examples of how I had or would handle certain scenarios. After that I was scheduled for an assessment. The Monday after the Friday of my assessment, I was called and informed that I passed the assessment and was scheduled for my final interview. I went in and after a few questions I had to listen to a few actual recorded calls and critique them or say what they did well. After that, I was asked if I had time to meet with the supervisor of the person who was interviewing me. I, of course, did. Pretty much the same questions again. I want to say it was the very next business day on which they called and offered me the job.
My experience was very positive and has remained positive through my first bit of training. Everyone we've met has seemed to love working there. I don't think that many people could so convincingly fake it. And there are tons of benefits aside from medical. It really does feel like they want you to be happy in your job and life in general. Granted my only experience is in training so far, but from what I see, it is up to you how well you do and how happy you'll be.
Interview questions [2]
Question 1
There is always the "why do you want to work here?".
I applied online. The process took 5 days. I interviewed at Verizon in May 2010
Interview
The interviewer asked me abouth the computer skills, people skills, and communication. He focused on my personality for that job. Know some knowledge of phone and mobile broadband. Besides, It is advantageous if i speak another language. I did trial experiment of selling or explaining the phone to him.