TTEC Technical Support Representative interview questions

1. Establish a rapport: through this step employers are able to make a decision about the right candidate. 2. Gather information: the employer asked some questions and matched my answers against their critical success factors. 3. Finally in the close step, the interviewer set the hook for the next step. After having had succeeded to this point, the conversation centered around the interviewer selling me on the company and the next steps in the hiring process.