TTEC Customer Setvice Representative interview questions

Online app and assessments, then automated phone interview, then human phone interview. Next step is filling out my preemployment paperwork and accepting the job offer in person. Extremely easy process. The questions for the automated interview were given ahead of time, and the human phone interview covered similar questions.

A single interview lasting 3 or 4 hours. I didn't actually speak to any other human beings. They had us fill some forms and then we took a bunch of tests on the computer. Tests include typical "agree" or "disagree" statements basic computer proficiency tests (VERY basic), language tests and a little phone call simulator. They also had us record a little soundbite answering some questions to check our phone voice.