TTEC Customer Setvice Representative interview questions

Scheduled for an interview that day. Online registration then after that wait for your name to be called for your initial assessment, i didn't make it to the next step because when the HR asked me what position did i apply i said CSR-NON voice, then the HR said they don't haven non voice account fo CSR,i was like ooh really?in my head.then why did the HR who conducted a phone interview didn't tell me that. i should've just find another company.I really hate when they just want people to come in to their recruitment office, what a waste of time.