TTEC Customer Service CSR interview questions

After a short interview, they ask you to take a typing test and you need to answer a few scenarios. Interview went by like a breeze, they'll hire anyone there since the turnover rate at a call center environment is high.

Phone interview. Advised I was hired and needed to meet the director in person. Had meeting with supervisor and director. Then advised I was in the running with 2 others after being originally told I was hired. I was told I would be advised in several hours if I got the position or not. Never advised.