TTEC Custimer Service Representative interview questions

I got in contact with the hiring manager for a first screening, then had to pass skill tests in regards to language requirements and customer service. The virtual interview was the last step. It was a group interview, which had a casual atmosphere and just a couple of questions. The interviewer was really nice. I felt like involved people (especially HR) had a lack of internal communication on a couple of things. I moved on with another opportunity.

Zoom interview the interviewer are so kind and ask simple questions only then after all the participants finished the initial, she joined us to a breakout room where she discuss what account to be handled and need to review