TD Customer Service Representative (CSR) interview questions

1) Sell the pen... please don't use the wall street quote, talk big, look em in the eyes, use body language, smile, say their name if you can. 2) Can you sell? name a time you sold something exceptionally well or solved a problem for a customer 3) talk about yourself (aka why should we hire you) 4) Where have you worked before and what did you do there? (focus on sales experience, relate everything to helping customers and selling)