I applied through an employee referral. The process took 3 weeks. I interviewed at TD in Jan 2022
Interview
First got a phone interview explaining the hours, pay, benefits, etc.
Next came the first online interview. Consisted of your average interview questions.
After you get a second online interview which consisted of mostly behavioural questions.
Interview questions [1]
Question 1
What’s the difference between Customer Service and Customer Experience?
I applied online. The process took 1 week. I interviewed at TD (London, ON) in Oct 2021
Interview
Have to first clear the assessment. Then basic interview, followed by supervisor interview and then result. Might also be there a follow up interview if they feel for the Fourth round.
Interview questions [1]
Question 1
Difference between customer service and experience
I applied online. The process took 1 week. I interviewed at TD (Ma-Me-O Beach, AB) in Jun 2021
Interview
The interview was more about behavioural and situational questions. It went well. All you need is excellent communication skills and client centric. We need to know what an insurance advisor does and how well can manage sales target