I applied online. The process took 4 weeks. I interviewed at T-Mobile (Hicksville, NY) in Apr 2019
Interview
First, you go through a team interview, then a one on one interview then a talk with the DM. Then the hiring manager will let you know if they want to hire you or not.
I applied online. The process took 1 day. I interviewed at T-Mobile (Miami, FL) in Jan 2016
Interview
They want to know about the sales process more than anything. Ask you take them through a sale from start to finish. Introduce, probing, needs based questions.. etc
I applied online. I interviewed at T-Mobile (Miami, FL)
Interview
They ask you about yourself, Your experience & why T-Mobile? They also ask you to role play and sell an item of their choice to your interviewer. The interview is a score card they use to rank candidates from what I saw.
Interview questions [1]
Question 1
Name a time a customer interaction went bad, what did you do? How did you resolve it?