T-Mobile Retail Sales Associate interview questions

the hiring process was pretty simple they were just looking for someone with a good understanding of how to use the phones and for someone who is good with people

Interviews can range from group to individual. Group interviews include introducing yourself/another applicant to the group as well as role play as a customer and as a sales associate. This is intended to access applicant's comfort with public speaking. Professional dress is preferred. One on one interviews contain questions looking for multi-part answers including as description of the situation, what action you took and the result. Applicants usually forget to include the result.