I applied online. The process took 1 day. I interviewed at T-Mobile (New York, NY) in Aug 2014
Interview
Two interviews in one day. One with the store manager...and the second one (if liked) by the district manager. The first manager asks the important questions and the district goes off those questions along with their own...
I applied in-person. The process took 1 day. I interviewed at T-Mobile (Los Angeles, CA) in Aug 2016
Interview
They have a lot of franchaise store so I guess each store is a bit different, not sure about cooperate and other department. but for retail sales person questions are pretty general.
I applied through an employee referral. The process took 1 week. I interviewed at T-Mobile (San Diego, CA)
Interview
Meet with a couple managers and ask details on how you would handle a situation. Phone interview first and then met with managers and then moved onto district manager.
Interview questions [1]
Question 1
Explain a difficult time you had with a customer and resolution. Also questions on how goals and what I can bring to the team and company.