I applied in-person. The process took 2 months. I interviewed at T-Mobile (New York, NY)
Interview
I received a call after applying for the position within a few month. I was asked to come in for an interview at the actual store location not off-site. A lot of customer service questions were asked and questions geared towards past job experiences and how I handled situations that occurred. I was called again and asked to have a second interview with the district manager and pretty much the same type of questions be a few questions geared towards my development and goals. After about two weeks I received a call from the manager who informed me that I had the position and what day to start.
Interview questions [1]
Question 1
Describe a time when I had a difficult experience with a customer who wanted things their way and did not care about company policy and how did I handle it?
I applied through other source. The process took 2 weeks. I interviewed at T-Mobile in Sep 2011
Interview
You fill out the app. Hr sends you an email to take three assessment. After you pass the assessment, you get an interview from three store you are applying for.once that goes though you go through a second interview with your district manager and then they offer you the position
Interview questions [1]
Question 1
Tell me about a time is how 90% of the questions start off
I applied in-person. The process took 1 week. I interviewed at T-Mobile (Mays Landing, NJ) in Aug 2011
Interview
Being an internal promotion, I believe the interview process may have been a little bit easier, but it was very straightforward. I applied, was called for an interview, and completed the interview. I only had to go through one interview, again, this could be because I was an internal candidate. However, I will say that to successfully pass any leadership interview (including Retail Sales Leader), the candidate must be able to speak on results that they've achieved themselves, but have also helped their team achieve.
Interview questions [1]
Question 1
Describe a recent performance review with a direct report.