It was straight to the point, it was a group interview style. The manager all asked each of us the same question, and we all answered one after another.The process was very simple and he made us very comfortable answering all the questions.
Interview questions [1]
Question 1
“Describe a time where you had to deal with a difficult customer and how did you resolve the situation.”
I applied online. The process took 5 days. I interviewed at T-Mobile (Catawba, NC)
Interview
You apply online for the job and have to take an assessment test if you pass that then you are called to interview with the hiring manager. After that they give you an offer letter with you pay on it and you either say yes or no to the job
Interview questions [1]
Question 1
They hand you a random item and give you a few minutes and then ask you to sell it to them
I applied online. I interviewed at T-Mobile (McDonough, GA) in Sep 2013
Interview
Relaxed, easy. Casual questions directed toward customer service/retail sales background and leadership roles available to me at previous employers. I was offered a position the next week.
Interview questions [1]
Question 1
Describe a time when you had to diffuse an escalated situation at work with a customer