I applied online. The process took 1+ week. I interviewed at T-Mobile (New York, NY)
Interview
Simple interview process. Expectations, pay, and job duties were explained up front. Laid back interview environment. Meet with store management at first the first interview. The next level was to meet with the district manager for final interview.
I applied online. The process took 1 week. I interviewed at T-Mobile (Montgomery, AL) in Sep 2022
Interview
Very aggressive targeting training to persuade consumers to switch from competitors. The training is not thorough and very superficial. The drive is to push the service above all, will the vail of customer love.
Interview questions [1]
Question 1
How did you provide customer service in your past job
I applied online. The process took 2 weeks. I interviewed at T-Mobile in Jul 2022
Interview
It took about two weeks to get a call back. My interview was about 15 minutes with 2 managers. They asked about my experience and what I can bring to the team.
Interview questions [1]
Question 1
What drives you?
What is your inspiration?
Tell me about a time you dealt with a difficult customer?