T-Mobile Customer Service Representative (CSR) interview questions

Application, assessment, digital interview,face to face interview. Then the next step was to do background check and drug test but I did not get to those steps. Had I have the pay was $14.00 an hour.

I applied online and next day got an assessment. Assessment was a personality test, 4 call simulations to see how well you multitask through different windows and 3 days later got an invitation to a digital interview. You record your answers with a webcam, I used my phone, it is one sided and was about 15 questions. Few days later got a invitation for a face to face interview. By that time I had received another job offer and accepted with that company but still decided to go to the interview. Interview was average with a call roleplay where you wear a headset and they call in pretending to be a customer. Towards the end once I was told the pay I was no longer interested since the job offer I accepted had better pay and hours but decided to be polite and stay.