The process took 2 months. I interviewed at Starbucks (Seattle, WA) in Dec 2009
Interview
Applied online through the company website. Received a call from HR 2 weeks later to set up a phone interview and get more information about my resume. The phone interview with HR was pretty standard: standard questions about times I've had conflicts with team members, how do I handle an overwhelming workload and last minute changes to my projects, what is my philosophy when managing people and leading teams, etc. Next was the one-on-one interview with the team lead, mostly discussed my previous work experience and the projects that the team was working on. I asked a lot of questions about the rile I would play, what things the team was lacking ,etc and the interviewer was very receptive to my questions. The final interview was the panel interview: it was a cross-functional panel interview with the other teams I would be working with in this role. They wanted to know about my previous experience working with cross-functional teams and how I handled difficult situations, problems when teams didn't understand each others wants and needs, how do I manage teams that may be in separate locations, etc. Then I got the offer about 2 months later. Their hiring process takes an exceptionally long time, and I have heard that from a lot of people so don't be discouraged if you get an interview and then don't hear for a while.
Interview questions [1]
Question 1
Tell me about a major mistake or regret in your career.