Manager applicants have rated the interview process at Starbucks with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
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The process took 3 weeks. I interviewed at Starbucks (Huntersville, NC) in Mar 2008
Interview
First initial contact was a short phone interview with a HR person. The process was brief and consisted of 5 to 7 questions that questioned your honesty and integrity. Second was a 1:1 with an HR manager. That was much more detailed. It was basically the STAR method.
Interview questions [1]
Question 1
Have you ever encountered an irate customer? describe your actions