The interview process was fast and easy and the managers were nice and professional. You need to watch to Videos to learn about the job and answer qauestions following to ensure you know what to do for theft and helping customers.
I applied through an employee referral. I interviewed at Sephora in Sep 2019
Interview
Simple questions regarding basic customer facing experience such as handling customers who are disrespectful, handling theft, de-escalating situations and what if scenarios. Asked about any passions relating to beauty as well, but should not just mention makeup as the single interest. Sephora prides itself on not only beauty on the outside but beauty on the inside.
Interview questions [1]
Question 1
When was a time you had a customer that was upset?
I applied online. I interviewed at Sephora (Halifax, NS)
Interview
Very casual with 2 managers present, standard questions about working in a customer service environment. Kind environment and not nerve wracking at all. Very receptive to my questions about the job
Interview questions [1]
Question 1
Why do you want to work here aside from liking makeup